Assistant Center Director, City of Raleigh PRC Recreation (closes 1/6/21)

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Closing: 1/6/21 11:59pm EST
Hiring Range: $43,981 – $48,600 annually

Job Description:

This class is the fifth level in a seven-level Recreation Programs and Parks Management classification series devoted to providing recreation programming, activities and facilities management.

Serves as Assistant Director of a large facility. Plans, organizes, and directs the operations and activities of a City of Raleigh Community Center by performing the following duties personally or through subordinate employees.

Essential Duties:

Assist with administrative duties to include management of general and revolving funds, tracking and reporting of expenses and analysis of facility spending needs. Assist with procurement of supplies for facility/program operation, record management including personnel files, registration forms, etc.  Assist with the coordination of facility rentals and offsite amenities, processing rental inquiry forms, handling refunds, issues and return of deposits. Required attendance at staff meetings, trainings and assigned committees. Other duties as assigned.

Assist with the management of new and existing facility programs/special events for an 66-81 hour/week facility. Evaluation of program needs through community engagement, marketing and surveys. Assessment of current programs including review of registration numbers, cost analysis and evaluations. Recruitment of certified instructors/internal partnerships for program implementation. Oversee current programming including curriculum review, scheduling, class observation and instructor evaluation. Management of patron concerns.

Assist with administration of athletic leagues including marketing, registration and form processing.   Recruitment of coaches and scorekeepers. Assessment/draft and assignment of players. Scheduling parent/coaches’ meetings, practices, games and tournaments. Equipment/uniform distribution. Oversight of game day operations to include game summary sheets, payroll and field scheduling. Managing inclement weather, evaluation of fields, participant safety and canceling/rescheduling games. Handling patron/coach issues, requests and evaluation review.

Assist with hiring qualified part time staff through Neogov to include screening, interviewing, testing candidates and processing of appropriate hiring forms. Scheduling staff for required trainings, rentals and shifts to include offsite amenities. Verifying and enter payroll, confirm/review invoices from contracted employees. Conducting annual performance evaluations, address and document disciplinary issues, and conduct regular staff meetings. Supervising of part time staff and volunteers. Supervision of a service specialist or contracted cleaning employee.

Act as one of the first line representatives of the department through engagement at public meetings, CACs and Neighborhood Registry Groups.  Help represent the facility by interacting regularly with patrons to create connections within the community. Assist with increasing public awareness of recreational programs and opportunities through neighborhood canvassing and events. Participate in opportunities such as design resource teams, public leadership groups and citizen planning committees.

Assist with facility and park management/maintenance to include regular inspection of park land, unstaffed sites and all facility amenities. Submission of service requests, assessment of facilities before and after rentals, programs and meetings for a 66-81 hour/week facility.  Management of facility upgrades and coordination of volunteer projects. Help with upkeep of site’s emergency supplies and monthly inspections

Other duties to include being accessible for after-hours needs such as staff support, response to facility alarms, emergency situations and inclement weather responsibilities.  Management of patrons and staff during emergency situations.   Other duties as assigned.

Supervisory Responsibilities:
Supervises the work of one service technician or contracted cleaner as well as many part time employees and volunteers in the Parks, Recreation and Cultural Resources Department.


Education and Experience

Bachelor’s degree in Parks and Recreation or directly related field and up to one year of related experience. Master’s degree and 4 years of relevant experience is preferred.
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Computer Skills
To perform this job successfully, an individual should have working knowledge of Database software, Spreadsheet software, Word Processing software, Recreation Management Software, and Raleigh financial databases and systems.

Depending on assignment, some positions may require:

  • Certified Parks and Recreation Professional preferred.
  • Other specific certification may be required or preferred depending on position.
  • CPR/First Aid certification.
  • Valid North Carolina Class C Driver’s License with a satisfactory driving record.

Additional Information:

Knowledge of:  

  • Principles and practices of program administration and management.
  • Principles and applications of critical thinking and analysis.
  • Principles and methods of qualitative and quantitative research.
  • Best practices, trends and emerging technologies.
  • Project management principles.
  • Modern budget practices.
  • Supervisory principles, practices and techniques (based on assignment).
  • Techniques and methods for organizing, prioritizing, assigning and monitoring work (based on assignment).
  • Practices and methods of coaching and leading the work of others (based on assignment).
  • Applicable federal, state and local laws, codes, regulations (based on assignment).
  • Customer service principles.
  • Specialized equipment relevant to area of assignment.
  • Modern office technology.

Skill in:    

  • Managing a project or program.
  • Gathering data, analyzing findings and applying logic and reason.
  • Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed.
  • Researching industry trends, solutions and best practices.
  • Interpreting, monitoring and reporting financial information and statistics.
  • Authoring and preparing original reports, documents and presentations.
  • Monitoring project schedules, status and compliance.
  • Supervising and evaluating staff performance (based on assignment).
  • Training and coaching staff (based on assignment).
  • Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
  • Providing customer service.
  • Utilizing a computer and relevant software applications.
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

ADA and Other Requirements: Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.