Assistant Director of Social Services – Business Operations, Durham County (closes 4/6/21)

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Closing: 4/6/21 5:00pm EST
Salary Range: $69,627 – $125,328 annually

Job Responsibilities:

Provides leadership and oversight for the agency’s Business Operations functions including Finance, Accounting, Budget, Contracts Management, Managing for Results, Child Support Services, Information Technology, Facility and Fleet management.  Serves on agency Leadership Team. This is administrative work as Finance Officer of a large county department of social services. Assists with the formulation and continual improvement of the agency’s mission, vision, policies and practices; implements operational management best practices to facilitate effective accountability for agency financial resources and successful attainment of agency outcomes; disseminates information involving interpretation of policies, laws, and activities of the agency; supervises staff members and reports to the Chief Operations Officer (COO) for the Department of Social Services.

Examples of Work:

  • Development and preparation of a multi-million dollar agency budget.
  • Implementation of the annual budget plan and monitoring expenditures throughout the fiscal year.
  • Monitoring spending patterns and program costs to ensure that they are consistent with the budget plan.
  • Organize and direct the work of unit staff to ensure the gathering, analyzing, editing and reporting of necessary information for financial control and oversight of all agency programs.
  • Recruit, supervise and retain supervisory/management staff providing all unit functions.
  • Provide work direction, develop work plans and conduct performance appraisals, coach, motivate and develop staff.
  • Supervision of information technology, fleet and facilities support.
  • Oversight of agency finance, accounting, audit & compliance functions.
  • Oversight of departmental accounts payable and accounts receivable functions.
  • Oversight of agency purchasing and contracts management functions.
  • Oversight of agency Child Support operations.

Knowledge, Skills, and Abilities:

  • Considerable knowledge of the principles and practices of finance, accounting and public and business administration.
  • Considerable knowledge of modern office procedures, practices, and equipment.
  • Considerable knowledge of the organization and structure of state and local government.
  • Considerable knowledge of personnel, purchasing, and accounting practices and procedures.
  • Ability to plan and direct fiscal and business services.
  • Ability to select, train, and supervise employees engaged in business operations.
  • Ability to establish and maintain effective working relationships with associates, county and state officials, and the general public.
  • Strong communication skills – Oral, Written & Presentations.
  • Strong analytical skills.

Qualifications:

Successful candidate must have strong management skills including planning, staff supervision, budgeting and fiscal management, preferably managing federal and state funds to support mandated safety net programs for low income families and individuals. Master’s degree in accounting, finance, business or public administration and five years of relevant experience preferred. Prior experience working within a county or local governmental entity is highly preferred.

Minimum Education & Experience Requirements: Graduation from a four‑year college or university, preferably with a major in accounting, finance, business, public, or hospital administration, and five years of administrative experience involving participation in the planning and management of a business or governmental program.

Durham County Government is an Equal Opportunity Employer

Financial Specialist, City of High Point Parks & Recreation (closes 3/21/21)

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Closing: 3/21/21 5:00pm EST
Salary Range: $46,720 – $59,859 annually

Job Description:

Performs professional duties in the monitoring, preparation and analysis of the annual budget for the Parks & Recreation Department, handles all financial related tasks; does related work as required.

Essential Tasks:

  • Assists in the preliminary and final compilation of the departmental operating budget and capital improvement budget for the department;
  • Assists in the preparation of supporting budget documentation, including revenue projections, statistical data and other financial information;
  • Analyzes current operating expenditures and revenue, and estimates future expenditures and revenue;
  • Monitors revenue and expenditure patterns and recommends financial corrective measures as required;
  • Assists department staff with financial and budgetary issues, laws and policies; as well as provides and verifies information for other departments;
  • Prepares informational materials on budget proposals;
  • Prepares monthly and quarterly budget reports;
  • Oversee the departments daily financial activities which include processing of purchase orders, requisitions, procurement card reconciliation, travel and all other financial activities;
  • Review and oversee contractual agreements and grant funding for the department;
  • Aids in the designing, implementation and monitoring of the performance/efficiency measurement system for the department;
  • Conducts research and related projects concerning budget issues;
  • Studies, devises and recommends revisions of systems and forms to promote efficiency and production;
  • Completes other duties as assigned;
  • Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.

Qualifications:

  • Graduation from an accredited college or university with major course work in business administration, accounting, public administration or related field;
  • Some experience in administrative or financial operations.
  • Prior governmental budgeting experience preferred.
  • Must have some knowledge of the functions and operations of municipal organizations.
  • Must possess general knowledge of the theories, principles, practices and techniques of municipal accounting, finance and budgeting.
  • Must have good knowledge of the state laws and local ordinances applicable to budget preparation approval and administration.
  • Ability to analyze and develop budget estimates.
  • Ability to conduct detailed research and prepare reports and findings.
  • Ability to establish and maintain effective working relationships with City officials, employees, the news media and the general public.
  • Must have the ability to apply policies and procedures as it relates to financial practices.
  • Must possess the ability to withstand pressure situations and willingness to work extra hours to meet budgetary deadlines.
  • Valid North Carolina Driver’s License

Supplemental Information:

This job description may not be all-inclusive, as jobs evolve over time to meet the ever-changing needs of the City of High Point’s workforce. This job description is not intended to and does not create a contract or offer of employment to any individual. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.   However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the City of High Point. Candidates selected for employment must pass a background screening as well as a pre-employment physical to ensure medical clearance to perform the essential functions of the job prior to receiving a full offer of employment.

The City of High Point is an at-will employer and employees may be terminated or may terminate their employment at any time with or without reason for any reason not prohibited by law.

Performance & Strategy Analyst, City of Greensboro (closes 3/31/21)

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Closing: 3/31/21 11:59pm EST
Salary Range: $61,762 – $82,349 annually

Job Description:

 

The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro.  All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires. Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents. If this sounds like a purpose that you would like to share in, please consider the opportunity below.

Work Schedule: 8 AM – 5 PM Monday through Friday; meetings outside of normal work hours on occasion

The Performance and Strategy Analyst will coordinate, develop, and implement the City’s organizational strategic and performance management initiatives. The successful candidate will be responsible for supporting the organization and departments through consulting, measurement development, data analysis, performance reporting, training, and coaching; facilitating cross-functional teams tasked with solving problems; and providing training to all levels of the organization in strategic planning, performance management, and innovative improvement. This role has high visibility to the departments, city management team, and City Council.

This position will perform professional-level data analysis and reporting for research projects focusing on process improvement and innovation initiatives. In coordination with the City’s Chief Data Officer and other team members, the position will produce reports and presentations, graphics, and develop open data and social media platforms; perform and coordinate related research studies; identify and apply data analysis methods to assist improve city operations; evaluate City processes and performance; and coordinate with team members, partners, and other internal and external stakeholders.

Essential Duties & Tasks:

  • Oversee the development and implementation of the City’s performance management program.
  • Provide consultation and facilitation to departments on performance management and strategic initiatives methodology, plan development and implementation; ensure alignment of departmental plans to citywide goals and initiatives and coach departments.
  • Develop, collect, analyze, and report performance-related information and communicate results in clear and useful ways to various audiences.
  • Lead and manage strategic initiatives and performance improvement by developing initiatives, coordinating and conducting meetings; recruiting and training individuals with varying degrees of management responsibility; creating presentations and reports for all levels of the organization and the public.
  • Facilitates cross-functional teams tasked with solving problems, which span multiple departments or internal and external stakeholders.
  • Work collaboratively across functions to create buy-in, foster inclusiveness, and develop effective partnerships.
  • Lead special projects requested by departments, city management, and city council and respond to information requests related to performance, strategy, innovation, and continuous improvement.

Qualifications:

Minimum Qualifications: Master’s Degree with 4-6 years of experience in organizational strategic planning and performance management implementation and oversight.

Preferred Qualifications:

  • Certified Budget and Evaluation Officer
  • Certified Performance Management Professional

Equity & Inclusion Consultant, Buncombe County (closes 2/26/21)

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Closing: 2/26/21
Salary Range: $60,030 – $79,540 annually

Job Description:

This position is funded through the Safety and Justice Challenge grant and will lead collaborative racial equity work in our local criminal justice system. The position will support expanding data analysis and the review of policies and practices using the Racial Equity Workgroup’s equity tool; provide training opportunities to stakeholders; and partner with justice system stakeholders and community members to identify root causes driving already identified inequities and co-designing solutions and interventions.

The primary purpose of this position is to support the development, implementation, monitoring, and improvement of local government policies, programs, and initiatives that promote diversity, equity, and inclusion efforts throughout the local criminal justice system.

Essential Functions:

  • Implement and facilitate trainings, workshops and events to promote equity and inclusion within the County and justice system partners.
  • Use quantitative and qualitative data to help identify and support mechanisms to remove barriers and improve equity and inclusion within the justice system.
  • Collaborate with County departments and justice system partners to develop strategies and tactics for increased equity through policies and programs, and design implementation plans that promote equitable outcomes.
  • Collaborate with internal and external departments to develop, implement, and track results of the Criminal Justice Equity Action Plan.
  • Provide technical assistance to internal stakeholders on using racial equity tools in day-to-day decision making.
  • Support data analysis and research initiatives used to inform the Criminal Justice Equity Action Plan’s accountability and metrics reporting.
  • Coordinate and support Interdepartmental Equity Action Teams in delivering core competencies of the Criminal Justice Equity Action Plan.
  • Support data analysis and research initiatives used to inform the program’s Equity Action Plan’s accountability and metrics reporting.
  • Provide leadership, guidance and support in the delivery of equity policy and initiatives in conjunction with internal and external partners.
  • Performs other related duties as assigned.

Qualifications:

Bachelor’s Degree in Sociology, Public Administration, Ethnic Studies, or a related field and a minimum of three (3) years of demonstrated successful and progressively responsible experience in program management and leadership in the administration of community, education, and/or social justice programs which have a sustained focus on the implementation of diversity and equity programming; or an equivalent combination of education and experience.

Additional Training and Experience: Experience in the field of diversity, equity and inclusion, working professionally in the government, business, consulting, nonprofit, and/or academic sectors preferred.

Knowledge, Skills, and Abilities:

  • Knowledge of principles and best practices of diversity, equity and inclusion in both workplace and community settings; processes and procedures associated with development and implementation of equity programs; principles and best practices of change management; and best practices for community engagement and training.
  • Knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned;
  • Skill in strategic and critical thinking; problem solving; Conflict resolution and mediation.
  • Ability to analyze and assess programs, policies and operational needs and make appropriate adjustments.  .
  • Knowledge of public administration and public policy development, including government financing mechanisms and intergovernmental relations.
  • Ability to direct/support systems analysis, strategic planning processes, organization development processes.
  • Ability to effectively analyze and develop programs, policies, and initiatives.
  • Ability to develop positive relations with other departments and agencies, and elected officials, and to facilitate collaborative planning processes.
  • Ability to develop performance measurement systems and initiate continuous improvement processes
  • Ability to bring resources together to resolve a problem or provide a solution.
  • Ability to analyze and interpret policy and procedural guidelines and apply this understanding to tasks.

Supplemental Information:

This is a position is full-time, eligible for benefits, and grant funded. The end date for the grant is March 31, 2023 unless it is extended.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee’s unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition the Agency expressly prohibits any form of workplace harassment or discrimination.

Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

Senior Budget Analyst, City of Wilmington (closes 3/12/21)

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Closing: 3/12/2021 11:59pm EST
Salary Range: $61,932 – $77,428 annually

Job Description:

The primary tasks of the Sr. Analyst include a functional role related to co-facilitating the city-wide strategic planning process with an additional emphasis of Excel analysis and a core responsibility of managing departmental budgets. Provides difficult technical and intermediate professional budget, research and strategic plan analysis work related to the planning, budgeting, monitoring and evaluating the city-wide governmental operations to include all operating and capital projects.

Job Duties:

  • Work includes analyzing, reviewing and making professional recommendations for the allocation and distribution of revenues and expenditures for city departments and outside agencies.
  • Providing fiscal and operational oversight throughout the year.
  • Providing advice on organizational and developmental performance and productivity improvements, developing related policies and procedures.
  • Ensuring departments comply with current policies and procedures.
  • Being a subject matter expert in the budget financial system and maintaining that system appropriately.
  • Providing direction in financial and statistical analysis, reviewing and approving department changes and supplemental appropriations.
  • Acting in the absence of the Budget Director.

Qualifications:

  • Education:  Bachelors Degree or higher in Social Science, Public Administration, Public Policy, Business Administration, or related field.
  • Experience:  At least three (3) years of experience in government budget development or strategic planning with in a entire organization function or department/agency function .
  • Valid Driver’s License.
  • Applied knowledge of Microsoft Office products (Excel, Word, and PowerPoint).
  • Applied knowledge of financial systems.

Preferred Qualifications:

  • Master’s Degree or higher in Social Science, Public Administration, Public Policy, Business Administration, or related field.
  • Worked in a government budget office having prepared an organizational-wide budget from development stage to adoption.
  • Certified in Microsoft Office specifically Excel formals/macros
  • Developed and managed a strategic plan
  • NC Revenue analysis and understanding

Treasury Manager, City of Durham (closes 3/4/21)

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Closing: 3/4/2021 11:59pm EST
Salary Range: $64,915 – $100,620 annually

Job Description:

Join one of the highest fiscally rated entities in the country. The City of Durham’s Finance Department promotes sound management and stewardship of taxpayer dollars by helping the City Council, City Manager and City departments manage their financial resources and leading risk management administration and training. If sound fiscal management is what you’re about, join our team! Devoted to providing fiscal support and professional fiscal analysis and management for the City’s accounting, treasury, budget, payroll, and accounts receivable/payable support. Provide first-level supervision to a minimum of two or more professional level (exempt) employees or oversee a large department financial function and paraprofessional staff.

Responsible for providing input into management objectives, establishing work goals and objectives of a unit to carry out management direction, and selecting the method to address a problem or issue, subject to the constraints established by management objectives and direction.

Duties & Responsibilities:

  • Supervises and manages department financial operations related to Treasury and General Billing & Collections; supervises and trains staff; establishes unit work goals and objectives; establishes and evaluates financial controls; monitors financial transaction processing, programs, tools, and systems; monitors financial condition; develops and implements business process changes; and ensures compliance with contracts and applicable regulations, policies, and procedures.
  • Supervises and manages the preparation of and prepares, maintains, and submits complex, financial, analytical, economic, and other reports, spreadsheets, records, files, agenda items, and other documents; oversees research, analysis, and/or reconciliation of information; creates and maintains financial models; prepares or oversees the preparation of financial forecasts and projections; and develops and makes recommendations.
  • Manages and/or serves as a liaison to City leadership, auditors, and City departments, and/or external agencies; convenes, facilitates and serves on committees; provides professional subject matter expertise and consultation regarding financial information; investigates and resolves staff, operational, project, customer, and other related issues; and assists with management of department operations.
  • Supervises professional, paraprofessional and support staff including conducting performance evaluations, coordinating training, and implementing hiring, and discipline and termination procedures.
  • Overseeing the financial assets of the City.
  • Managing the City’s investment portfolio, cash needs, debt portfolio, revenue billing and collections.
  • Manages financial institution relationships.

Qualifications:

  • Bachelor’s degree in accounting, finance, business administration or a related field,
  • Five years of professional accounting/financial experience in work related to assignment
  • Two years of supervisory experience, which may include serving in a lead capacity on projects, demonstrating an ability to influence and lead a group and ensuring work is compliant with approved procedures and processes.
  • Proficiency in MS Excel

Additional Preferred Skills:

  • Degree in Finance, Business, Masters or MPA preferred
  • Experience with ERP (Enterprise Resource Planning) systems, MUNIS experience preferred
  • Demonstrated ability to engage staff and effect change management.

Fiscal Analyst, City of Raleigh Planning Department (closes 3/9/21)

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Closing: 3/9/2021 11:59pm EST
Hiring Range: $47,902 – $65,000 annually

Job Description:

This class is the fourth level in a seven-level Fiscal Services Series devoted to providing paraprofessional fiscal support and fiscal analysis and management. Incumbents provide professional journey-level work in an accounting, budgeting, grants administration or related financial analysis function. Work may include analytical, reconciliation, reporting and oversight work for the finance, accounting, budget, procurement, treasury and business services functions of central financial operations or a department’s financial operations. As assigned, an incumbent may serve as a management fellow.

Duties & Responsibilities:

  • Performs analysis, reviews and/or audits of financial information to ensure accuracy and compliance with applicable policies, procedures, regulations and requirements; provides summary reporting and prepares recommendations based on findings.
  • Monitors and administers fiscal accounting procedures, processes, transactions and/or system interfaces; identifies discrepancies, variances and financial irregularities; performs reconciliations; analyzes issues and recommends and coordinates problem resolution with staff, vendors and/or other operational stakeholders.
  • Serves as a functional liaison and provides internal and external customer support; performs research and review of financial accounts, budget transfers, contract documentation, grant funding, payments/receipts, billing, requisitions, asset tracking and lease information and/or other fiscal process and verifies accuracy, compliance, and/or need for change; recommends and implements adjustments, enhancements or updates.
  • Performs analysis of financial data and information; develops, updates and/or maintains financial reports, spreadsheets, statements, journal entries, schedules, agendas, projections, and/or presentations.
  • Reviews financial policies, procedures and practices; provides recommendations for enhancements; assists in developing, updating, implementing and monitoring compliance with policies and procedures.
  • Provides professional and technical support of assigned program or special project which may include budget development, monitoring and analytical support.
  • This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.
  • Performs other duties of a similar nature and level as assigned.

Qualifications:

Bachelor’s degree in accounting, finance, business or public administration and two years of professional finance, budget analysis or accounting experience. Some assignments may require experience with Generally Accepted Accounting Principles (GAAP) and/or public sector accounting and budgeting.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Supplemental Information:

Knowledge of:

  • Principles and practices of program administration and management.
  • Principles and applications of critical thinking and analysis.
  • Principles and methods of qualitative and quantitative research.
  • Best practices, trends and emerging technologies.
  • Project management principles.
  • Modern budget practices.
  • Applicable federal, state and local laws, codes, regulations (based on assignment).
  • Customer service principles.
  • Specialized equipment relevant to area of assignment.
  • Modern office technology.

Skill In:

  • Managing fiscal processes, project or program.
  • Gathering data, analyzing findings and applying logic and reason.
  • Researching industry trends, solutions and best practices.
  • Interpreting, monitoring and reporting financial information and statistics.
  • Authoring and preparing original reports, documents and presentations.
  • Monitoring project schedules, status and compliance.
  • Organizing and maintaining fiscal program/process documentation, schedules, records and files.
  • Coordinating deadlines and prioritizing competing demands.
  • Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
  • Providing customer service.
  • Utilizing a computer and relevant software applications.
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

ADA and Other Requirements: Positions in this class typically require: standing, walking, fingering, talking, hearing, seeing and repetitive motions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work, and the worker sits most of the time, the job is rated for Light work.

Working Conditions: Work is routinely performed in an indoor, office environment.

Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Youth Programs Manager, City of Raleigh (closes 3/4/21)

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Closing: 3/4/2021 11:59pm EST
Hiring Range: $51,822 – $63,500 annually

Job Description:

The City of Raleigh Parks, Recreation and Cultural Resources Department is seeking motivated, innovative, creative, organized and high performing candidates for the position of Youth Programs Manager.

About the Department:
The City of Raleigh’s vision for its parks, recreation and cultural resources system is ‘bringing people to parks and parks to people.’ It is a system that addresses the needs of all and fosters a community of creativity, engagement, healthy lifestyles, and welcoming neighborhoods. In addition to providing traditional, high quality parks, recreation and cultural facilities and programs, the City uses innovative initiatives to reach all residents, workers and visitors.
Our network of parks, facilities and programs provide citizens with the opportunity for social, cultural, educational, and physical experiences. The PRCR parks system is comprised of 197 parks, 117 miles of Greenway trails, 30 staffed community centers, 4 unstaffed but programmed community centers, 2 art centers, 2 active-adult centers, a teen center, 9 historic sites, museums and cemeteries, 60 ball fields, 112 tennis courts, 2 lakes, 4 nature preserves, and 8 swimming pools. The department continues to grow while offering numerous services, programs, activities and special events year-round.
The Parks, Recreation and Cultural Resources Department is extremely proud of our mission ? Together we connect and enrich our community through exceptional experiences. The department is committed to playing a leading role in determining the quality of life and character of the Capital City. We live our values: Integrity, Accountability, Honesty, Team-oriented, Fun, and Leadership.
The Department employs about 429 full-time employees and an additional estimated 2000 part-time employees across five divisions with a total operating budget of $52 Million and a capital budget of nearly $14M, annually. As Raleigh continues to grow and diversify, we are committed to making Raleigh the best place in the country to live, work and play!

About the Division and Youth Programs:
The Recreation Division is a $19 Million operation with support from 135 full-time and exceeding 1500 part-time employees during the peak of seasonal operations. Areas of operation include Adults, Aquatics, Athletics, Community Centers, Cultural Outreach and Enrichment, Health and Wellness, Specialized Recreation and Inclusion Services, Teens, Tennis, and Youth.
The purpose of Youth Programs is to support the programming City-wide of elementary school age youth. This is primarily accomplished through the provision of summer camps and school based programs (before school, afterschool, and track out programming). The Program operates with one Youth Programs Director, two Youth Programs Managers, a Youth Programs Coordinator, five School Based Program Coordinators, seven School Based Programs Specialists, and several hundred part-time positions.

About the Position:
The Youth Programs Manager is responsible for the management and supervision of School Based Programs. School Based Programs consists of Before School, After School, and Track Out Programs at nine locations.   School Based Programs operates 50 weeks/year, serving approximately 4200 registered participants (average of 1000 participants in attendance daily). School Based Programs employs 12 full time staff and 113 part time staff and generates approximately $2 million in revenue yearly.
The Youth Programs Manager position has a high level of responsibility and autonomy and reports to the Youth Programs Director. The Youth Programs Manager directly supervises five School Based Programs Coordinators and indirectly supervises seven School Based Programs Specialists and numerous part-time positions.

Duties & Responsibilities:

This position may be a good fit for you if you:

  • Have significant experience planning, developing, and coordinating programs for youth; overseeing operational activities in support of programs and events, and the maintenance and operations of program spaces and related equipment. Can monitor and facilitate adherence with safety and risk management programs, policies and procedures; and coordinate and plan for resource requirements. Implement program curriculum, develop and approve program schedules. Determine program registration processes and capacities. Ensure participants are involved in a safe, engaging environment. Review and respond to participant and parent feedback. Serve as a program representative to the community; prepares and provides marketing communications and related materials; and performs community outreach in support of Youth Programs or PRCR.
  • Have expertise leading and supervising staff, and working with and developing a diverse workforce. Supervision duties include leading, recruiting, hiring, training, supervising, developing, disciplining and investigations, and evaluating staff.   Are experienced with supervision and oversight of the management, organization, scheduling, supervision, promotion and implementation of a large program area.
  • Display exemplary internal and external customer service when responding to inquiries, concerns or complaints; researching and resolving complex, technical or escalated issues; monitoring community and individual needs; collaborating with internal and external stakeholders; and providing subject matter expertise and consultation. Provide excellent communication in a variety of communication methods with key program stakeholders (parent/guardians, staff, participants, facility staff, school administration, departmental and city administration) to ensure coordination of information.
  • Have expertise with administrative tasks and projects including: preparing and administering assigned budget; monitoring expenditures; reconciling statements; monitoring facility/program materials and inventory; purchasing equipment and supplies; maintaining revenue records and making deposits; managing and monitoring contracts; and preparing payroll and/or other fiscal reports.
  • Can recommend and implement policies, processes and procedures; maintain records, files and reporting related to Youth Programs. Provide support to various committees, programs, special events, and other departmental activities.
  • Have a passion for serving youth, developing staff, and serving the community.
  • Perform other duties of a similar nature and level as assigned.

Qualifications:

Education and Experience
Bachelor’s degree in parks and recreation, business or public administration and five years of professional parks and recreation programming, planning and/or facility management experience.  Experience in recreation programming and planning for elementary school aged participants including supervision of staff, budget preparation and training Highly Desirable
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing/Certifications
Depending on assignment, some positions may require:

Valid North Carolina Class C Driver’s License with a satisfactory driving record.
CPR/First Aid certification.
CPRP or CPRE Preferred

Knowledge, Skills, and Abilities:

COMPETENCY:

  • Professionalism: Employee who conducts themselves in a professional manner: appearing to the    public and co-workers, as capable, competent and credible in their role.
  • Problem Solving: Recognizes and analyzes problems and makes suggestions for resolution.
  • Effective Communication: The ability to give, receive, or share thoughts, ideas, perspectives, or data to create shared understanding.
  • Personal Management: Maximizes job performance in alignment with the strategic plan, builds coalitions to achieve common goals, optimizes technology, and effectively models optimism and stewardship.
  • Accountability: Accepts responsibility for actions and decisions and delivers on assigned work and commitments.
  • Customer service: Builds and maintains strong relationships by accurately identifying internal and external customer needs and taking appropriate action to address those needs.
  • Leadership: he ability to create a vision for positive change, help focus resources on right solutions, inspire and motivate others, and provide opportunities for growth and learning.
  • Conflict management: Recognizes differences in opinions and misunderstandings and encourages open discussion.
  • Decision making: Makes timely, informed decisions based on facts, goals, constraints, risks, and impact on others.
  • Employee development: Coaches and encourages employees to develop in their skillset and career.
  • Change management: Uses effective strategies to facilitate organizational change initiatives and overcomes resistance to change.

KNOWLEDGE OF:

  • Supervisory principles, practices and techniques.
  • Techniques and methods for organizing, prioritizing, assigning and monitoring work.
  • Practices and methods of coaching and leading the work of others.
  • Principles and practices of program administration and management.
  • Principles and applications of critical thinking and analysis.
  • Principles and methods of qualitative and quantitative research.
  • Best practices, trends and emerging technologies.
  • Project management principles.
  • Principles and practices of budget development and administration.
  • Principles and practices of effective oral presentations.
  • Applicable federal, state and local laws, codes, regulations
  • Customer service principles.
  • Modern office technology.
  • Knowledge of evaluating program environments to ensure safety and engagement.
  • Knowledge of networking with internal and external organizations to build partnership.
  • Knowledge of child development and behavior management.

SKILL IN:

  • Supervising and evaluating staff performance.
  • Training and coaching staff.
  • Creating high performance teams with diverse staff.
  • Managing a project or program.
  • Overseeing the implementation and adherence to quality assurance and standards.
  • Developing policies and procedures.
  • Gathering data, analyzing findings and applying logic and reason.
  • Coordinating deadlines, prioritizing work demands, and assigning/monitoring work performed.
  • Researching industry trends, solutions and best practices.
  • Interpreting, monitoring and reporting financial information and statistics.
  • Authoring and preparing original reports, documents and presentations.
  • Monitoring project schedules, status and compliance.
  • Facilitating group discussions and building consensus using persuasive reasoning.
  • Preparing and administering budgets and related reporting.
  • Interpreting and applying applicable laws, codes, regulations and standards.
  • Providing exceptional customer service.
  • Utilizing a computer and relevant software applications, phones tablets and other technology devices.
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.
  • Application of childhood development, engagement, learning and behavior management strategies.
  • Using the program development and implementation cycle.
  • Innovative program design and creative program brainstorming.

Supplemental Information:

ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.

Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Diversity, Equity & Inclusion Officer, Town of Chapel Hill (closes 3/5/21)

Click Here For the Full Description and/or to Apply for this Position

Closing: 3/5/21 4:59 PM EST
Salary Range: $77,641 – $95,000 annually

Job Description:

This strategic and resourceful position will further advance and transform the Town of Chapel Hill’s commitment to Diversity, Equity and Inclusion (DEI), internally and externally. The position will collaborate with Town leadership and community stakeholders to direct, coordinate, and implement programs and activities designed to establish DEI as a shared value across the organization and throughout the community to achieve equitable opportunities for all Town employees and residents.

This position will develop, maintain, and improve community relations between the Town and external stakeholders. The position’s strategic goal is advancing equity for the Town of Chapel Hill, with racial and social equity as its top priorities. As a municipal government, Chapel Hill can serve a unique role toward maximizing the access and opportunities that all people must satisfy essential needs, advance their well-being and achieve their full potential. Additionally, it will recommend and administer policies and procedures that are non-discriminatory and improve inter-group relations within Town staff and in the community.  Work is performed under the limited supervision of the Town Manager or their designee.

Ideal Candidate:

  • The ideal candidate for the position will be an inspiring, collaborative, courageous, innovative, and visionary leader with outstanding people and management skills.
  • The candidate will have direct and effective experience in organizational transformation with a specific emphasis on crafting and developing equity initiatives and facilitating collaborative and inclusive working environments.
  • The successful candidate will have a demonstrated ‘track record’ working closely with key community stakeholders and be both community engagement oriented and politically astute – yet apolitical – with a high level of cultural competencies.
  • The successful candidate will possess excellent oral and written communication skills and be quick to understand how the Town functions and the role of equity and inclusion within the Town.
  • The individual will be engaging and charismatic, as well as a data oriented and outcome driven problem solver with an explicit commitment to advancing equity and social justice solutions.

Essential Duties & Responsibilities:

  • Collaborates with and provide technical assistance to Town departments to create awareness, understanding and effective use of an equity lens in developing and implementing programs to achieve fair and equitable outcomes.
  • Directs, advises, and assists department directors in a variety of DEI matters, including the interpretation and application of anti-discrimination laws, civil rights laws, employment practices and systems, as written and applied, difficult and sensitive citizen concerns and inquiries, community relations problems, and training and education.
  • Oversees creation and development of new programs and training that engage, support and educate Town of Chapel Hill staff on issues related to diversity, inclusion and equity.
  • Manages and directs Town’s EEO Program and serves as Town EEO Officer. Identifies instances of adverse impact, disparate treatment, or other unlawful circumstances.
  • Develops, oversees implementation, and measures effectiveness of an equitable community engagement strategy that ensures all Town public processes and community engagement efforts result in broad and diverse input. Collects data on the effectiveness of engagement processes and report on established metrics.
  • Conducts investigations of complaints related to the Town Non-Discrimination Ordinance. Duties accepting discrimination complaints and offering training about the ordinance to nonprofit organizations, small businesses, neighborhood associations, and other interested groups.
  • Assists in designing and directing the implementation of a racial equity strategy for Town Council and staff, including leading the implementation of the GARE Racial Equity Toolkit as well as specific initiatives such as the Re-imaging Community Safety effort
  • Promoting understanding of equity among Town Council members, Town staff and community members
  • Identifies and investigates potentially disruptive community conditions and recommends resolutions to Town management. Develops, directs, and implements programs and activities to improve community relations.
  • Meets with community groups and leaders regarding community relations. Convenes forums and community discussions designed to address current community issues/concerns; builds trust, establishes open lines of communication and, increases partnerships and collaborations across the community and with other organizations.
  • Develops and recommends performance indicators and progress benchmarks to maximize accountability related to the delivery of Town services to achieve fair and equitable outcomes.
  • Coordinates and participates in the activities of various committees and boards; provides professional advice and guidance to Town Manager, Mayor and Town Council; makes presentations about various DEI topics to Town staff, organizations, agencies and the general public.
  • Establishes, collects, analyzes, prepares and presents data to measure DEI progress and success.
  • Assesses existing programs, services and initiatives that support equity and identify opportunities to maximize efforts and achievements.
  • Develop and managing the program’s budget and ensuring implementation of sound fiscal management including proper internal controls.
  • Performs other duties as required.

Knowledge, Skills, and Abilities:

Knowledge of:

  • The sociological and psychological aspects of organizations, community life, human relationships, group dynamics, and community organizations.
  • Town, state, and federal laws pertaining to anti-discrimination laws and civil rights; and relevant court decisions and regulations regarding civil rights and discrimination.
  • Individual and group behavior and of effective ways to work with people on all levels.
  • Concepts, national trends, and current issues related to the field of human relations.
  • Effective methods of organizational change; and the ability to manage, lead, and facilitate organizational change.
  • Effective training and teaching methodologies;
  • Understand systemic and institutional racial bias and best practices in addressing them.
  • Organizational and fiscal management skills noted for transparency and accountability.
  • Providing leadership, guidance and support in the delivery of equity policy and initiatives in conjunction with internal and external partners.
  • Developing and recommending performance indicators and progress benchmarks to ensure accountability and to achieve fair and equitable delivery of city services.

Ability to:

  • Establish and maintain effective working relationships with diverse city employee groups, community groups, special interest groups, management, and public officials.
  • Implement and achieve solutions that are grounded in performance metrics and measurable outcomes.
  • Understand and maneuver through the interests of a wide range of stakeholder groups, strategic partners, elected officials and administrative colleagues
  • Willingness to go into and engage the community on all levels.
  • Lead community forums and discussions involving difficult community issues, including diversity, inter-group relations, inter-racial relations, and trust.
  • Analyze situations to pinpoint problems and assist with solving problems or identifying sources of obstacles.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural and legal guidelines.
  • Collect, analyze and present data measuring equity program efforts.
  • Conduct advanced research on organizational policies and procedures, best practices and innovative techniques.
  • Communicate effectively, both orally and in writing.
  • Conduct effective DEI and human relations training.
  • Model Town values of RESPECT

Other Key Skills:

  • Have a demonstrated commitment to and experience in community engagement and effective communication and engagement tools.
  • Have experience with public policy development and implementation.
  • Be a proven inspiring and collaborative leader that is decisive yet flexible and authentic.
  • Be grounded by a set of values characterized by humility, innovation, compassion, courage, collaboration, service excellence and responsive leadership.
  • Be a person of high emotional intelligence, personal and professional integrity, with a sense of humor.
  • Be a person of strength and resilience.
  • Be patient, yet passionate.

Qualifications:

An equivalent combination of education and experience that would provide the required knowledge, skills and abilities to perform the duties of the job.

Education: Graduation from an accredited college or university with a Bachelor’s degree is required while a Master’s degree is preferred – with major coursework in social sciences, education, ethnic studies, public administration, or a related field.

Experience: Candidates should have a minimum of five years of demonstrated success in the administration of community, government, educational or social justice programs, at least three of which were in a managerial, supervisory or program administration capacity. Candidates should have a demonstrated (1) background and experience in racial and equity training and tools; and (2) understanding of equity issues unique to Chapel Hill and the Triangle area of North Carolina. Experience working in a public agency is preferred.

Certifications, Licenses, Registrations: A valid NC driver’s and the availability of private transportation or the ability to provide transportation between job sites is required.

Supplemental Information:

Supervisory Responsibilities: None at the moment.

Work Environment: The work is typically performed in an office environment with the ability to work remotely.

Physical Demands: The work is typically performed while sitting at a desk with intermittent standing, or stooping.  The employee occasionally lifts light objects.

Research & Data Analyst, Orange County Social Services (closes 2/22/21)

Click Here For the Full Description and/or to Apply for this Position

Closing: 2/22/21 11:59 PM EST
Salary Range: $46,362 – $53,764 annually

Job Description:

The Orange County Department of Social Services has an opening for a Research and Data Analyst.  An employee of this class is primarily responsible for providing technical expertise in analyzing data, and performing research and analysis in support of departmental programs.

Work is performed under the general supervision of a Unit Manager with considerable leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties. This position does not supervise other employees. Does related work as required.

Essential Functions:

Following are examples of typical work activities and responsibilities. The incumbent may be responsible for performing other related duties and responsibilities as required or assigned.  A position may not include all the work examples given, nor does the list include all that may be assigned.

  • Conducts evaluative analyses of a variety of department program areas including but not limited to policy, procedure, objectives, cost effectiveness, and staff utilization.
  • Collects, analyzes and interprets data using departmental statistics and records, on-site investigations, discussions with operating personnel, and other sources; selects the appropriate methods to follow in validation, analysis and evaluation of data considering the character and sources of data and the statistical tools to be used.
  • Conducts research and applies statistical and data analysis techniques to develop or modify program objectives and operations; utilizes an equity lens in data collection, analysis, and presentation and related factors.
  • Prepares forecasts of factors that may directly affect program operations for use in program planning activities; identifies actual or potential problem areas, trends, program accomplishments.
  • Identifies new program needs with consideration of overall departmental goals, community or population needs, and other relevant conditions and trends.
  • Monitors and measures the progress toward program goals and determines the soundness of program objectives.
  • Presents results of studies or investigations and provides recommendations to program and departmental administrators and managers on such matters as the improvement of program effectiveness, the interpretation of study findings relevant to the program, implications of policy or legislative changes on affected programs, and the most effective alternative in terms of direct benefit to such programs.
  • Prepares and/or supplies necessary information for mandated reports or in response to requests for information.
  • Adheres to all safety regulations.
  • Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
  • Performs other duties as required.

Knowledge, Skills, and Abilities:

  • Thorough knowledge of the principles and techniques of data collection and analysis and research methodology utilizing statistical methods.
  • Thorough knowledge of the principles of public administration or public health administration as required by position.
  • Good knowledge of appropriate laws, rules, regulations and procedures governing the department’s operation programs.
  • Good knowledge of the department’s program operations, goals, and objectives.
  • Good knowledge of and commitment to diversity, equity, and inclusion initiatives.
  • Skill in being customer-focused, adept at problem solving and working collaboratively with others.
  • Skill in collecting and recording data, and the ability to maintain accurate records.
  • Skill in planning, organizing and prioritizing work, and the ability to perform a large volume of detailed work with a high degree of accuracy.
  • Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness and the physical condition commensurate with the demands of the position, while maintaining an ethical standard of care.
  • Ability to interpret and apply county, state and federal regulations, policies and procedures.
  • Ability to collect, analyze and compare data; ability to enter and retrieve data using relevant programs and systems and skill in conducting research.
  • Ability to maintain records, prepare reports, and complete assignments accurately and timely.
  • Ability to plan and carry out program studies; ability to design effective questionnaires, reporting procedures, and statistical tables.
  • Ability to communicate complex information effectively both orally and in writing, with diverse audiences of all technical ability and training.
  • Ability to establish and maintain cooperative relationships with co-workers, outside agencies, clients and the general public.
  • Ability to perform advanced mathematical calculations associated with the work.
  • Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software to maintain records, prepare reports, and conduct correspondence related to the work.
  • Must have initiative, creativity, resourcefulness, thoroughness, dependability, good judgment, and physical condition commensurate with the demands of the position.

Qualifications:

  • Graduation from a regionally accredited or registered college or university with a Master’s Degree in Business Administration, Public Administration, Public Health, Statistics,  Informatics, Mathematics or a closely related field; OR
  • Graduation from a regionally accredited or registered college or university with a Bachelor’s Degree in Business Administration, Public Administration, Public Health, Statistics,  Informatics, Mathematics or a closely related field; AND two (2) years of demonstrated experience in statistical research including experience in data analysis, strategic planning, program/policy evaluation, and data management; OR
  • An equivalent combination of training and experience as indicated above. A higher degree does not substitute for work experience.
  • Experience in a local government setting is preferred.

Special Requirements

  • Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.
  • All offers of employment are conditional upon successful clearance of a background check.  Employment cannot commence until the employee has been cleared.
  • This classification is not a safety sensitive position; however, should the position be deemed as a safety sensitive position in the future, it would be posted as such if and when pre-employment drug testing is required.

Supplemental Information:

Physical Requirements and Possible Hazards:

  • Ability to physically perform the basic life operational functions of standing, sitting, bending, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, carrying, fingering, grasping, feeling, talking, hearing and repetitive motions of the hands/wrists.
  • Ability to perform light work exerting up to 10 pounds of force occasionally or frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
  • Must possess the visual acuity to prepare and analyze data and figures, perform accounting and extensive reading, and perform work on a computer.