Human Resources Analyst, Town of Carrboro (open until filled)

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Closing: Open until filled
Salary Range: $48,902 – $62,350 annually

Definition and Conditions of Work:

Performs complex administrative and professional work developing and administering personnel programs and services.  Work involves a broad range of personnel activities that include recruitment and selection, benefits administration, pay and classification, personnel records management, overseeing the Town’s safety program and employee relations.  Work involves policy interpretation, decision-making, administration of state and federal employment and occupational health and safety laws, and the ability to analyze and interpret data. Work is performed under the general supervision of the Director of Human Resources.

This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires fingering, grasping, and repetitive motions; vocal communications is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

Essential Functions:

  • Reviews position descriptions with department heads and assures that positions are advertised and vacancies filled in accordance with the town’s policy on Equal Opportunity Employment;
  • Reviews applications and determines if the applicant meets the minimum recruitment requirements; screens and refers applications to the departments; assists department heads in developing interview questions and selecting qualified applicants; reviews selection materials; notifies applicants when positions have been filled;
  • Conducts applicant reference checks in conjunction with the department and assists with interviews of prospective candidates as needed;
  • Works with department heads in conducting assessment centers and coordinating the assessment processes;
  • Assures that confidential personnel files are maintained according to the general statutes and makes certain that personnel information is released accordingly;
  • Advises department heads, supervisors, and employees on personnel policies and procedures; assists in the development of new policies and makes recommendations for changes;
  • Assists in the administration of the town’s employee benefits programs; conducts new employee orientation; researches and recommends new benefits or modification of existing benefits; assists in the coordination of employee information meetings and annual open enrollment;
  • Reconciles insurance statements for employee benefits and prepares payment invoices;
  • Counsels employees on benefits decisions; works with consultants and insurance representatives to resolve individual employee benefit problems;
  • Administers the City’s insurance policies pertaining to property, casualty/liability, workers’ compensation, and safety;
  • Oversees the Town’s Safety Committee;
  • Administers portions of the Town’s drug and alcohol abuse policy;
  • Administers the workers’ compensation program; reviews incident and accident reports, insurance forms, medical reports, and wage statements in workers’ compensation program; monitors status of cases; reviews correspondence and findings of adjusters, third party administrator’s attorneys, and physicians; approves claims for settlement;
  • Conducts field investigations and audits of safety practices in town departments and recommends changes and improvements in safety procedures in city operations;
  • Develops risk management policies and procedures; updates the town’s safety manual; functions as Town ADA Coordinator;
  • Reviews statistical data showing trends in claims, incidents, risk exposure, damages and losses; analyzes data and makes recommendations on changes in risk management program;
  • Reviews and monitors laws and regulations, policies and procedures relating to employment law,  environmental protection, occupational safety, workers’ compensation, property insurance, and other risk management functions;
  • Maintains knowledge of state laws and regulations, claims administration issues, and other aspects of risk management administration by attending conferences and training classes, and by reading professional journals;
  • Assists with training of employees and supervisors in areas such as workers’ compensation, non-discriminatory interviewing, and sexual harassment;
  • Informs supervisors and department heads of legislative changes and guidelines as they affect personnel administration;
  • Assists in preparation of grievance hearings; assists in conducting investigations when needed; advises department heads and employees as necessary;
  • Maintains state and federal records as required by law;
  • Utilizes computer to improve or design personnel and payroll systems; establishes and updates databases;
  • Other related duties as required.

Knowledge, Skills, and Abilities:

Thorough knowledge of personnel and Human Resource Management practices and procedures; thorough knowledge of personnel rules and regulations; ability to maintain confidentiality; general knowledge of State regulations regarding employee files; advanced computer skills including Excel; ability to present ideas effectively both orally and in writing; ability to establish and maintain effective working relationships with supervisor, associates, employees, and the general public; ability to apply established policies, practices and procedures.

Knowledge in modern risk management principles, practices, methods and techniques; workers’ compensation laws and safety procedures; knowledge of workers’ compensation, property liability, and safety processes and procedures; ability to analyze local, state, and federal statutes as they relate to personal injuries, property damage, vehicle accidents, and other risks; ability to clearly communicate and understand information in English, both orally and in writing.

Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work.


A bachelor’s degree from an accredited college or university with major coursework in risk management, personnel administration, public administration or related field; supplemented by 2 years’ previous experience that includes human resources, insurance administration and related risk management work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid North Carolina driver’s license. Certified Safety Professional (CSP) or Associate in Risk Management (ARM) designation and/or IPMA-CP or equivalent and public sector experience a plus.