Human Resources Business Manager, Wake County (open until filled, first round review 2/13/20)

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Closing:  Open until filled; first round review February 13, 2020
Hiring Range:  $78,410 – $109,770 annually


Wake County invites candidates to apply for a newly created Human Resources Department Business Manager position. Through strategic partnership with County leadership, the Human Resources Department provides collaborative, innovative human resource programs and services that are customer-driven and results-oriented. With 38 full-time employees and an annual operating and benefits budget of $52 million, the Human Resources Department manages a variety of services, including:

  • Benefits Administration;
  • Employee Wellness;
  • Talent Acquisition and Compensation;
  • Employee Relations and Staff Development;
  • Human Resource Information Systems; and
  • Payroll.

This position will plan and oversee the contracts, budgeting and financial operations for the Human Resources Department and Health Insurance Benefits and Wellness budgets. Duties include: contract development and monitoring while ensuring compliance with regulations and provisions; expenditure and revenue monitoring; data analysis, forecasting and metric management; project planning and management; request-for-proposal development and management; vendor management; accounts payable encumbrance management; budget validation and administration; and assisting with business plan development.

Additionally, the HR Business Manager will provide short and long-term budget forecasts and budget planning. This position is also responsible for ensuring that staff have the infrastructure and resources (space, equipment, supplies, etc.) necessary to optimally perform their jobs within the available budget and County guidelines. The position works with the HR Director in the development and analysis of metrics to measure productivity of department operations. This position supervises the fiscal and business functions of the department while providing oversight and guidance to the department Office Assistant.

Duties and Responsibilities

  • Monitors expenditures and revenue budgets while ensuring expenditures do not exceed budget authority
  • Provides planning, development, coordination, and oversight of departmental contracts while ensuring compliance with County policies
  • Conducts high-level, complex analysis and program evaluation using statistics, data management, benchmarking, survey development and focus groups. Researches best practices of other comparable jurisdictions to establish performance benchmarks related to Human Resource operations.
  • Creates and implements comprehensive project plans ensuring that project deliverables are achieved on time and in line with budgetary guidelines
  • Monitors vendor performance and provides oversight of contract budgets while ensuring services meet contract requirements
  • Partners with the County’s Benefit Consultant to forecast and budget health insurance on a plan year and fiscal year basis and develop employer and employee contribution rates
  • Assists in the preparation and coordination of the annual department budget, benefits and wellness budget, and departmental business plan

Knowledge, Skills, and Abilities

  • Broad understanding of governmental budgeting, finance and contract practices
  • Ability to gather, investigate, analyze, and evaluate data to make sound recommendations
  • Expert in Excel, pivot tables, statistical analysis and metrics
  • Ability to proactively analyze Human Resource data from various reports
  • Exceptional written, verbal and presentation skills including the ability to communicate and coordinate across all levels of the organization
  • Excellent time management, prioritization, and ability to work under tight deadlines

Education and Experience


  • Bachelor’s degree in Business Administration, Public Administration, or Finance.
  • Two years experience in finance, budgeting, policy or management analysis


  • Master’s Degree in Business Administration, Public Administration, Accounting or Finance
  • Financial/budgeting experience working within local, state or federal government