Sr. Strategy & Performance Analyst, City of Raleigh (closes 11/19/21)

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Closing: 11/19/2021 11:59pm EST
Hiring Range: $51,822 – $95,871 annually

Job Description:

The Senior Strategy & Performance Analyst will be part of a team responsible for leading organization-wide performance management and strategic planning efforts. By determining desired outcomes, collecting and analyzing data, and linking data to overarching priorities, the City of Raleigh leverages strategic planning and performance management to assist with allocating resources and administering services to benefit our community of 450,000+ residents.

Reporting to the Strategic Planning & Performance Manager, the Senior Strategy & Performance Analyst will play a critical role in the success of the City’s performance management and strategic planning efforts. We are seeking an individual who will bring their strong interpersonal, analytical, and critical thinking skills, along with their passion and persistence for excellence, to contribute to our efforts.

Duties & Responsibilities:

  • Participate or lead consultations with organizational leaders, department directors, and key stakeholders on how best to measure success
  • Consult with departments and assist with the development, analysis, and use of performance measures and related reporting
  • Assist with preparing, analyzing, reconciling, and translating performance measures, benchmarking, and related data (qualitative and quantitative) into strategic recommendations and action plans
  • Perform in-depth research and analysis, including the review of available datasets to analyze ways to enhance City operations and effectiveness
  • Consult and collaborate on the management of complex and significant strategic planning projects, including the City of Raleigh’s Strategic Plan and departmental business plans
  • Support and help oversee the City’s stat program
  • Manage the City’s strategy planning software
  • Advise and assist with the development and delivery of classroom training and small team coaching related to performance measures, strategic planning, and related management techniques
  • Assist with survey design and analysis of survey data
  • Perform a variety of complex, diverse, and advanced level professional and technical duties in support of the City’s performance management and strategic planning efforts

Qualifications:

Education and Experience
Bachelor’s degree in public administration or field directly related to assignment and five years of related professional experience. Master’s Degree in public administration, public policy, data analytics, business administration, or other closely related discipline is desirable and may be substituted for experience.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing/Certifications: None required

Knowledge, Skills, and Abilities:

Knowledge of:

  • Public administration, performance management, strategic planning, and local government financial and management concepts
  • Project management and research principles and resources
  • Analytical and statistical concepts and tools (including Microsoft Excel)

Skill In:

  • Synthesize complex ideas and communicate them in an understandable way to others, both written and orally
  • Conduct comprehensive research
  • Demonstrate resourcefulness and creativity
  • Manage multiple and shifting priorities
  • Work independently, as well as collaboratively as a member of a team
  • Establish constructive and effective working relationships with employees at every level of the organization
  • Using performance metrics and data to identify areas for improvement and facilitate solutions
  • Managing projects with multiple stakeholders and non-line authority

Supplemental Information:

ADA and Other Requirements: Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working Conditions: Work is routinely performed in an indoor, office environment.
Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.