Closing: Open until filled
Responsible for supporting the County’s Strategic Planning & Evaluation Director in developing, overseeing and executing enterprise strategic planning, execution of strategic plans, performance management and program/service evaluation processes.
- Executes the county-wide strategic planning process for the corporate-level and department-level.
- Develops program and service evaluation methodologies.
- Supports funding recommendations based on the review of performance data and program/service evaluation findings.
- Oversees research and statistical analysis studies.
- Provides consultation and guidance to as well as responds to requests from the Board of County Commissioners, County Manager, Assistant County Managers, and department directors/senior leadership throughout the organization.
- Trains and facilitates group discussions on strategic planning, performance management and program/service evaluation projects.
- Clearly translates and executes instruction and direction for a team of enterprise management analysts.
- Supervises a diverse, high performing team of enterprise management analysts in a fast-paced environment.
- Must be able to review, edit and evaluate team of enterprise management analysts work.
- Directs, manages, develops and mentors staff in: tracking corporate and department performance; conducting statistical and trend analyses; benchmarking performance; analyzing results and synthesizing findings.
- Conducts special projects to include, but not limited to, demographic and economic special projects, community and employee surveys, and other research studies as identified.
- Makes policy recommendations for continuous improvement.
- Must be able to multi-task and handle large complex projects concurrently.
Experience: Must have 3 to 5 years of experience in strategic planning, performance management and/or program evaluation. Direct supervisory experience is desired. However, prior experience in managing staff, leading teams, or managing projects will be considered. Preferred experience leading in an office with enterprise-wide accountability.
Education: Bachelor’s degree in Public Administration, Finance, or related field (such as: Public Policy, Organization & Management, Organizational Development, Psychology). Master’s Degree is preferred (with emphasis in research & evaluation)
Equivalent Experience for Education Accepted? No
Licenses and Certifications: Valid NC or SC driver’s license and the ability to obtain and maintain a County Operator Permit.
Knowledge, Skills, and Abilities:
- Economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Statistics and database management.
- Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Governmental organizations, activities and change management concepts.
- Expertise in area of assignment.
- Technology used to visually display performance information.
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Resolving issues timely.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Talking to others to convey information effectively.
- Adjusting actions in relation to others’ actions.
- Must have excellent writing and editing skills.
- Attention to detail is a must.
- Formal Presentation – Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
- Building Partnerships – Identify opportunities and acting to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
- Information Monitoring – set up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
- Communication – clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Decision Making – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Compensation & Benefits: In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge and pet insurance; dependent care, healthcare and commuter flexible spending accounts; health savings account; paid holiday, vacation and sick days; near site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.