Announcing NCLGBA’s 2015 Winter Conference

We look forward to seeing you at our next Winter Conference, December 9-11, 2015 in downtown Asheville at the Renaissance Asheville Hotel.

NCLGBA W2015 Banner

Hotel Accommodations

Rooms are available at a discounted group rate of $149/night (plus tax). Click Here to Reserve Your Room or call (828) 252-8211.

Keynote Speakers

Speakers will include Dr. Susanne Gaddis, Communications Doctor; Anita Brown Graham, Director of the Institute for Emerging Issues; and Michael Brown, Economist at Wells Fargo Securities. Bios and the agenda will be forthcoming.

Conference Registration

Conference registration will be $175 for NCLGBA members and will include all plenary and concurrent conference sessions, as well as breakfast and lunch on Thursday and breakfast on Friday. Additional registration fees may apply for Budget Certification exams, School of Government courses, and off-site tours.

Conference Sponsorship Opportunities

The conference offers multiple opportunities for sponsorship.  More information is available here.


NCLM’s Nida discusses FY15 Shared Revenue Outlook (Webinar Recording)

Chris Nida, Director of Research & Policy Analysis for the North Carolina League of Municipalities, joined NCLGBA’s Kenneth Hunter (City of Rocky Mount) on April 9th for a webinar/conference call to review the League’s FY 2015 edition of its annual projection report for Shared State/Municipal Revenues.

A video/audio recording of the webinar is available below (the first few minutes were not recorded due to an error, but they do not inhibit the level of information shared). Nida’s commentary focused primarily on the report, and also included discussion of ongoing General Assembly debate over privilege license taxes, as well as implementation of changes to taxes on the sale of electricity and natural gas services.

Click Here to Download the following Documentation:

Nida also mentioned the most recent report on State General Fund Revenues, which was published this week. Click here to download their 3rd Quarter FY 2014 report.

2012 Summer Conference returns to Wilmington, July 25th-27th

To register, please click here to access the conference page

NCLGBA’s Summer 2012 Conference will return this year to the Hilton Riverside Hotel in Downtown Wilmington, starting Wednesday, July 25th.

The 3-day event will feature workshops covering communications, work/life balance, technology and other topics, as well as legislative updates from the NC League of Municipalities and NC Association of County Commissioners.

The conference will conclude on Friday, July 27th, with an economic update from NC State Economist, Dr. Michael Walden.

Registration, including the Wednesday reception, Thursday and Friday breakfast, and Thursday lunch, is $150 for NCLGBA members, $200 for non-members and $75 for first-time student attendees.

To register, please click here to access the conference page

Hotel rooms at the Hilton Riverside are available for $119/night, plus a $9/night parking fee. To reserve your room, call 910-763-5900 or visit Use the code “LGB” when making your reservation.

Room reservations must be made and conference registrations must be paid for by June 22nd.

To register, please click here to access the conference page

Introducing “Quarterly Report”

Click the image to view our first Quarterly Report

For 2012, NCLGBA will be distributing Quarterly Report, an email newsletter to our members and friends featuring information on upcoming conferences, professional activities, learning opportunities and other developments in the field of local government budgeting and finance.

You can check out our first issue of Quarterly Report by clicking here. We’ve also setup an archive page.

Conference Live: Economic Forecast

Conference Live: Economic Forecast

During the Winter 2011 Conference, we will be live blogging from a couple of workshops, sharing some of the comments by presenters, as well as answers to attendee questions. Today, we will feature our final session, an Economic Forecast from Dr. Karl Smith with the UNC School of Government. The session will start no earlier than 10:15am, and should be underway by 10:30am.


2011 Summer Conference Planning Meeting is February 25th

2011 Summer Conference Planning Meeting is February 25th

(From NCLGBA Second Vice-President, April Campbell)

The Conference Planning Committee will meet in Archdale Public Library on Friday, February 25th, at 12 Noon.  Lunch will be provided.  If you’re interested in serving on this committee for the 2011 Summer Conference, please contact April directly at acampbell (at) archdale-nc (dot) gov.  Responsibilities of the committee include selecting topics, scheduling speakers, as well as facilitating sessions.  If you would like to suggest speakers or topics, but are unable to attend the meeting, please let me know.

2011 Summer Conference Preview

The North Carolina Local Government Budget Association (NCLGBA) 2011 Summer Conference will be held July 13th – 15th at the New Bern Hilton Riverfront Hotel.

The conference will begin Wednesday afternoon and end by noon Friday.  It will be an excellent conference with important topics and information, mobile sessions, and a riverfront networking reception.

The New Bern Hilton Riverfront is located in the heart of the downtown historic district, with convenient access to shops, restaurants, as well as trolley rides from the hotel through the downtown area.  The hotel rate is an awesome $94/night, and this rate is being honored through the weekend.

Click here to visit the hotel website

Click here for more information on New Bern

NCLGBA launches Career Gateway for member job announcements

NCLGBA launches Career Gateway for member job announcements

Last week, the NCLGBA Board chose to launch a new website that will focus primarily on job announcements for budget, financial, and management positions with member jurisdictions. The site will also provide links and information on other public sector and budget sector job sites, as well as occasional links to articles that will be of interest to those looking for work.

Any jurisdiction with membership in NCLGBA can have their job announcements related to budget, finance, or management positions posted to the new NCLGBA Career Gateway. A link is located in the sidebar of this site, or it can accessed directly at

We will do our best to catch job postings made to the NCLGBA listserv and post them to the site. However, to ensure that your posting makes it, you can send a copy to

The header for each job announcement post will contain the position title, jurisdiction, and closing date. Postings have already been added, so take a look at the Career Gateway today!

Stay tuned for future updates on this and other developments with NCLGBA online.

Ballard, Rivenbark discuss Customer Service Intervention with Public Management Article

NCLGBA members Evans Ballard and Dr. William Rivenbark wrote the cover article for the August 2010 edition of Public Management, the magazine of ICMA, on the critical issue of improving customer service within local government. Their article looked at how the City of Salisbury, led by its City Manager David Treme, responded to performance surveying results that indicated citizen disappointment and apathy toward the public attitude of City staff.

The key to Treme’s response is his application of customer service excellence as the City’s “hedgehog concept”, an idea he gained by reading Jim Collins‘ management text, Good to Great. Focusing on customer service excellence, Treme and Ballard utilized citizen surveying and a facilitator-led “intervention” strategy to transform the City’s staff culture in order to achieve their goal.

ICMA has posted the article online, along with this video interview with Treme and Ballard.

Here are some additional resources related to the article and Salisbury’s success:

Salisbury’s Community Performance Reports

Salisbury Mission, Vision & Core Values

Salisbury Budget & Performance Office

Videos on Collins’ “Hedgehog Concept”

Case Study on Customer Service Intervention

The Customer Service Intervention (book)

Good to Great and the Social Sectors (monograph)