Community-Centered Designer, City of Durham (closes 7/30/21)

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Closing: 7/30/21 11:59pm EST
Hiring Range: $63,180 – $80,554 annually

Job Description:

The Community-Centered Designer is devoted to elevating and integrating diverse community perspectives into the work of the Community Safety Department, using tools from human-centered design, process improvement and social science methodologies to measure and produce systemic changes in public policy, civic engagement, and service delivery as it pertains to public safety. The position will employ a broad range of design methods included in researching, prototyping, measuring effectiveness and sharing information that prioritizes the experiences, challenges and ideas of multiple stakeholder groups through diverse means of research engagements. You will lead the design of community-centered research plans, including creating workflows, identifying participants, conducting interviews and focus groups and observations; collecting, analyzing and presenting data; preparing and delivering research findings and reports, often involving the preparation of graphics and/or dashboards; organizing and facilitating community meetings; and coordinating with internal and external stakeholders to facilitate departmental operations.

Duties & Responsibilities:

  • Work with members from multiple stakeholder groups to bring in perspectives and ensure diverse voices and lived experiences are incorporated into the design process
    • Organize and facilitate meetings and co-design sessions; collaborate with City and County staff, residents and community organizations, first responder agencies, and other internal and external stakeholders to evaluate needs, stimulate idea generation, communicate information, and facilitate related project and departmental operations.
    • Identify participants, conduct interviews and focus groups and related observations, attend community events and listening sessions to better understand community perspectives; summarize and analyze related data; and ensure that accepted research methods, tools, and systems are employed to aid efficient data organization and analyses.
    • In collaboration with the Community Safety and Wellness Taskforce, develop strategies for ongoing resident feedback and evaluation of new alternative response models and other pilots of interest.
  • Visualize systems and processes to shed light on challenges, identify opportunities, and imagine alternatives through use of journey maps, diagrams, graphics, and other design methods and frameworks.
  • Prepare and deliver technical and general research findings in clear, digestible and compelling formats for multiple audiences; utilize media platforms to share and gather information, track the progress of deliverables, and encourage data-driven and collaborative decision-making.

The Community-Centered Designer will play a key role in:

  •  Prototyping/testing solutions as an extension of research and continuous learning; analyzing and synthesizing data and insights into an iterative process of initiative development.
  •  Balancing top-down (ex. executive leadership) and bottom-up (ex. community leadership) directives, co-creating with key partners, and shepherding those emergent solutions.
  •  Helping identify future initiatives and pilots of interest to community members and partners based on data and feedback.
  •  Shaping the culture of this new department and establishing ways of working that embed equity, justice, collaboration, ethical innovation, rigorous research and other community-centered and creative problem-solving practices.

Qualifications:

  • Bachelor’s degree or equivalent in design, public policy, social science research, public or business administration, or related field. Equivalent professional experience considered.
  • 5 years of related experience (related experience may include: human-centered design, professional analytical experience in community-based research and organizing, and/or applied behavioral economics research)
  • Strong communication design skills with a demonstrated ability to translate complex information effectively across mediums for various audiences.
  • A commitment to and interest in the mission of the department: to enhance public safety through community-centered approaches to prevention and intervention as alternatives to policing and the criminal legal system.
  • A commitment to equity, which could include having already attended racial equity trainings.
  • Advanced collaboration and interpersonal skills with the ability to build consensus and promote the exchange of information among team members and partners.
  • Demonstrate initiative and sound judgment when handling ambiguity; ability to work independently and prioritize tasks under minimal supervision.

Additional Preferred Skills

  • Experience with and commitment to equity-centered design ethics and trauma-informed practices, with a willingness to share these principles with the rest of the team.
  • Master’s degree in design, public policy, social science research, public or business administration, or related field.
  • Professional analytical experience in qualitative research and/or community-based research that includes community organizing and/or outreach.
  • Experience in human-centered design, behavioral economic research or other research methods applied in a non-lab setting, to include project management experience for research, design and evaluation studies.

Budget & Management Supervisor, Wake County (closes 7/25/21)

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Closing: 7/25/21 7:00pm EST
Hiring Range: $78,410 – $94,090 annually

Job Description:

Budget and Management Services (BMS) is expanding our team with two Budget and Management Supervisor positions. These staff will be expert budgeteers, ready to coach, coordinate, train and lead a cross-functional team of two to four budget and management staff, including analysts and senior analysts, each of whom will have blended operating and capital portfolios. The Budget and Management Supervisors will collaborate with analysts and departments to develop, evaluate, and analyze County operating and capital budgets; lead and serve on countywide special projects; and help effectively communicate information throughout the organization. The role will involve a high level of responsibility, expertise, and leadership for organization-wide analyses and projects. Budget and Management Services seeks motivated and talented professionals to join our team. We’re looking for more than a number cruncher — we are seeking a team lead who can collaborate with others to help build a $2.1 billion budget for our fast-growing County. A passion for public service is essential and an ability to excel with Excel is required, too.

Duties & Responsibilities:

  • Assist in coordinating the development of the County’s annual operating and capital budgets
  • Supervise a team of budget and management staff
  • Use budget software to capture and evaluate requests
  • Complete assignments with critical outward-facing coordination, communication, and presentations with external agencies
  • Manipulate data and develops a command of the Financial, Budgeting and Human Resources ERP systems, as well as other systems
  • Evaluate countywide funding and program requests, develops alternatives and recommends prioritized strategic options in collaboration with Department staff
  • Develop and perform County-wide revenue and expenditure projections
  • Monitor budgets throughout the fiscal year, working with County Departments, outside agencies, etc., to ensure funds are used in alignment with established goals, guidelines, and strategies
  • Provide management consulting and analysis to the County Manager’s Office and Departments
  • Assist Departments in achieving goals and objectives by providing programmatic counsel and analytical support
  • Serve on master planning, County-wide policy planning and RFP development committees, among others
  • Work with Budget team to draft Budget message, publications, Board work session materials, Board agenda items, and other strategic communications
  • Lead or provide staff support to investigate county-wide issues
  • Coordinate and conduct special projects

Qualifications:

Required Education and Experience

  • Bachelor’s degree in Finance, Public Administration or related field
  • Five years of experience in financial, budgeting, management or policy analysis
  • Equivalent education and/or experience are accepted

Preferred Education and Experience

  • Master’s degree in Public Administration, Public Policy or Business Administration
  • Five years of professional experience, including work as a Budget or Management Analyst in a centralized local, state or federal government budget or finance department or City or County Manager’s Office
  • Experience with capital and operating budgeting

Knowledge, Skills, and Abilities:

  • Teamwork and Interpersonal Skills: ability to actively participate as a team member to achieve goals with Budget and Management Services, Wake County government and external partners; ability to build and to maintain ongoing, collaborative relationships with others to achieve continuous incremental improvement toward shared outcomes.
  • Customer Focus: ability to assess options transparently and to collaborate with candor with stakeholders; ability to optimize solutions to balance citizen, Board and County executive interests.
  • Personal Accountability: ability to be relied on to ensure deliverables are completed on time and as communicated; ability to monitor programs and activities independently and to recognize when your work impacts others; ability to manage routine activities with little supervision.
  • Project Management: ability to establish and carry out a timeline of tasks to accomplish an intended outcome and timeline; ability to ensure actions are performed to achieve intended project results.
  • Flexibility: agility in adapting to change; resilience and persistence to continue to adapt in a high-growth environment; ability to adjust course when provided feedback or circumstances change; ability to triage priorities when responding to multiple deadlines.
  • Problem Solving: ability to identify problems, determine appropriate and possible solutions, and actively work to resolve the issues
  • Communication: ability to convey information clearly and concisely to various audiences – from large groups to individuals – both verbally and in writing, ensuring they understand the information and the message intent; ability to listen actively and respectfully, to confirm mutual understanding, and to respond appropriately; willingness to ask for assistance and clarification.

Supplemental Information:

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.57 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Grant Management Specialist, Orange County Criminal Justice Resource Department (closes 7/25/21)

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Closing: 7/25/21 11:59pm EST
Salary Range: $19.22 – $22.29 hourly

Job Description:

The Orange County Criminal Justice Resource Department has an opening for a Grant Management Specialist. This position is a Time-limited, part-time benefited position. An employee of this class is primarily responsible for ensuring grant compliance, developing communication tools, maintaining the website, providing outreach to justice-involved individuals, and performing administrative tasks in support of the Criminal Justice Resource Department. Work is performed under the general supervision of the Criminal Justice Resource Director with some leeway for independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work and in making decisions. This position does not supervise staff.  Does related work as required.

Essential Functions:

  • Coordinates the administration of COVID-related grants and projects; analyzes grant requirements and establishes systems and procedures for adequate documentation and ensures compliance with applicable state and federal requirements.
  • Assists with the preparation and submission of federal and state grant applications to support the goals of the County, municipalities and the court system.
  • Reconciles grant expenditures to ensure appropriate allocation of grant funds; tracks grant expenditures and matching costs, as well as indirect costs associated with applicable grants.
  • Reviews detention center data and prepare reports required for adherence to grant requirements.
  • Maintains the departmental website and coordinates communication efforts about department initiatives to justice-involved individuals and groups; assists in developing and distributing education and outreach material.
  • Performs administrative functions including creating files and forms, collecting data, preparing reports and spreadsheets and monitoring budget expenditures.
  • Performs clerical duties including answering incoming calls, processing mail and emails, making copies, scanning and printing documents.
  • Maintains confidential client and employee records and integrates procedural requirements into operations; ensures strict confidentiality is maintained at all times.
  • Supports department initiatives; assists with special projects as requested.
  • Adheres to the department’s safety rules and regulations.
  • Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
  • Performs other duties as required.

Qualifications:

  • Graduation from an accredited college or university with a Bachelor’s Degree AND one (1) year of work experience in communication, grants administration, office administration or financial management; OR
  • Graduation from an accredited college or university with an Associate’s Degree in Business Administration or related field of study and three (3) years of work experience in office administration;
  • Experience in grant management, website management and/or public communications is preferred.
  • Bilingual applicants are encouraged to apply.
  • Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.

Knowledge, Skills, and Abilities:

  • Thorough knowledge of the principles of office management and standard record keeping procedures.
  • Good knowledge of grant administration practices and requirements, and the ability to prepare and analyze fiscal and statistical data and reports.
  • Good knowledge of accounting, payroll, budget bookkeeping practices.
  • Good knowledge of criminal justice programs and local resources and agencies that assist the department’s efforts.
  • Good knowledge of HIPAA guidelines and the ability to apply confidentiality guidelines to client information and records.
  • Good knowledge of the departments, functions, policies, and practices of County government.
  • Strong commitment to racial equity, jail alternatives, criminal justice reform, harm reduction and law enforcement deflection.
  • Skill in public and interpersonal relations, and the ability to effectively communicate and advocate both orally and in writing.
  • Skill in providing excellent customer service.
  • Skill in establishing priorities and organizing work.
  • Skill in producing effective communication tools with various forms of media, and the ability to convey a message with verbal, graphic and written communication skills; must be comfortable in speaking/working with groups of varying size.
  • Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness and the physical condition commensurate with the demands of the position, while maintaining an ethical standard of care.
  • Ability to recognize and analyze problems, gather relevant information, establish facts, draw valid conclusions and make effective decisions.
  • Ability to retrieve, analyze and compile information from databases, perform research and prepare reports.
  • Ability to establish and maintain effective professional relationships with and between justice stakeholders, County employees, outside agencies and clients; ability to work collaboratively with others.
  • Ability to relate well with others under stressful conditions.
  • Ability to perform mathematical and budget calculations.
  • Ability to effectively use computer applications such as spreadsheets, word processing, calendar, email and database software in performing work assignments.

Supplemental Information:

Physical Requirements and Possible Hazards: Must be able to physically perform the basic life operational support functions of standing, sitting, walking, typing, grasping, talking, hearing, handling, reaching and repetitive motions of the hands and wrists. Must be able to perform light work exerting up to 10 pounds of force occasionally or frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or move objects. Must possess the visual acuity to perform extensive reading, prepare and analyze data and figures, perform accounting and extensive reading and operate a computer terminal.
Orange County is an Equal Opportunity and Affirmative Action Employer

Senior Budget & Management Analyst, City of Durham (closes 7/28/21)

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Closing: 7/28/21 11:59pm EST
Hiring Range: $58,402 – $74,407 annually

Job Description:

The Budget and Management Services Department works to solve Durham’s biggest challenges. We are innovators, managing City resources like they’re our own, guiding the City’s future through strategic planning and encouraging a culture of innovation and continuous improvement through special projects, partnerships and trainings. If innovating to solve challenges drives you, too, join our team in Durham!
Responsible for creating, preparing, and reviewing budget documents; coordinating annual budget development, updates, and analysis for a portfolio of department budgets and funds; analyzing budget issues; responding to complex questions; managing projects, deadlines, and special studies; and, as assigned, providing team leadership.
*** NOTE:  The Budget and Management Services Department intends to hire one(1) Budget and Management Analyst OR one(1) Senior Budget and Management Analyst, depending on the qualifications of the successful applicant(s).  You must apply separately to each posting to be considered for that position.   ***

Duties & Responsibilities:

  • Coordinates annual budget development; manages and analyzes a portfolio of department budgets and funds; as assigned, may manage programs to establish local partnerships and elicit involvement in the budget process; performs complex financial analyses; responds to complex questions; prepares ordinance amendments; prepares and reviews financial projections; approves budget transfers; reviews Council agenda items and provides recommendations; and assesses department and project financial needs.
  • Creates, prepares, and reviews budget documents, presentations, contracts, memos, transmittal letters, plans, and other documentation in preparation for leadership review; analyzes information; reviews work and the work of others to ensure accuracy, and compliance with applicable laws, policies, and procedures.
  • Manages projects, deadlines, and special studies; trains employees, as assigned; maintains budget and financial documentation and databases; and ensures compliance with project timelines and budgets.
  • May serve as a system administrator for automated financial systems and manage user permissions; may prepare schedules for reviewing and scoring project requests; develops financial projections; reviews and approves financial transactions; coordinates opening and year-end closing processes; resolves informational discrepancies; prepares training materials and delivers training; and troubleshoots issues.
  • Collaborates with citizens, City departments, and external agencies; convenes and facilitates a variety of meetings to share fiscal and other budget information and solutions; receives and implements feedback; establishes partnerships; involves stakeholders in the budget process; manages projects; and provides assistance as required.
  • Performs other duties of a similar nature and level as assigned.

Qualifications:

  • Bachelor’s degree in accounting, business, public administration, or directly related field
  • Three or more years of budget, financial and/or management analysis experience.

Additional Preferred Skills

  • Master’s Degree (MPA, MBA) preferred
  • Local government and enterprise system experience
  • Knowledge of performance measurement / management, priority based budgeting, and using data to make budget decisions

Budget & Management Analyst, City of Durham (closes 7/28/21)

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Closing: 7/28/21 11:59pm EST
Hiring Range: $51,495 – $65,637 annually

Job Description:

The Budget and Management Services Department works to solve Durham’s biggest challenges. We are innovators, managing City resources like they’re our own, guiding the City’s future through strategic planning and encouraging a culture of innovation and continuous improvement through special projects, partnerships and trainings. If innovating to solve challenges drives you, too, join our team in Durham! Responsible for assisting with developing the annual budget, to include performing routine technical analysis, research and reporting; gathering and analyzing data; monitoring budgets; preparing cost-benefit analyses; performing special projects; and analyzing information to develop conclusions and recommendations.
*** NOTE:  The Budget and Management Services Department intends to hire one(1) Budget and Management Analyst OR one(1) Senior Budget and Management Analyst, depending on the qualifications of the successful applicant(s).  You must apply separately to each posting to be considered for that position.   ***

Duties & Responsibilities:

  • Develops the annual budget, to include performing routine technical analysis, research, and reporting; monitors budgets; and researches and assesses information related to programs and community needs.
  • Analyzes fiscal, management and productivity information; prepares cost-benefit analyses; analyzes data and develops conclusions and recommendations.
  • Prepares and reviews fiscal, technical and other documentation including reports, contracts, and agreements; and ensures accuracy and completeness of work and compliance with applicable laws, policies, and procedures.
  • Performs special projects coordinates City departments and external agencies; and -analyzes and evaluates solutions/recommendations.
  • Collaborates with City departments to provide analytical information; and assists with developing and recommending solutions.
  • Performs other duties of a similar nature and level as assigned.

Qualifications:

  • Bachelor’s degree in accounting, business, public administration, or directly related field
  • One or more years of budget, financial and/or management analysis experience.

Additional Preferred Skills

  • Master’s Degree (MPA, MBA) preferred
  • Local government and enterprise system experience
  • Knowledge of performance measurement / management, priority based budgeting, and using data to make budget decisions

Management Analyst, Buncombe County Strategy & Innovation (closes 7/22/21)

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Closing: 7/22/21 11:59pm EST
Salary Range: $72,650 – $84,456 annually

Job Description:

This position provides direct support and assistance to County Leadership and Departments through strategy, innovation, process evaluation, and data-informed decisions that result in the advancement of the organization’s strategic goals and vision.

Essential Functions:

  • Conduct systematic and methodical evaluation and analysis of data and facts to inform decision making by Department Directors and County Leadership; make recommendations to management through presentations or written reports.
  • Assist in Departmental Business Planning through a process that defines and documents goals, initiatives, actions, and measures that align with and assist in the execution of the County’s strategic vision and plan.
  • Provide Enterprise Level project management by planning, coordinating, communicating, and governance to achieve an organization wide result with a defined beginning and end.
  • Develop and design performance metrics and indicators that demonstrate effectiveness of key business initiatives.
  • Create and maintain data management tools for use by internal and external stakeholders of the County.
  • Analyze data from multiple sources in order to provide cost-benefit analyses and other information that inform important decisions.
  • Provide departmental support including informing decisions related to business operations, process improvements, policy compliance, and gathering best practices.
  • Performs other related duties as assigned.

Qualifications:

Bachelor’s degree in public administration, business administration, or a related field and four (4) years of experience in project management, data analysis, change management, program evaluation, statistical application, or consultation; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities.

Knowledge, Skills, and Abilities:

  • Ability to assess business and management data needs.
  • Ability to collect, analyze and interpret data and draw conclusions from the analysis pertaining to the evaluation of project / program objectives.
  • Ability to assess the accuracy and integrity of data.
  • Ability to express ideas clearly and concisely and to plan and execute work effectively.
  • Ability to exercise judgement and discretion in applying and interpreting policies and procedures.
  • Knowledge of other county, state, federal and private agencies whose work impacts the County, with which the County partners with, along with a high degree of resourcefulness and judgement in determining applicability of the guides in unusual circumstances.
  • Knowledge of the laws, regulations, funding streams, and policies that govern programs.

Supplemental Information:

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee’s unique experiences, opinions, and perspective. It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition the Agency expressly prohibits any form of workplace harassment or discrimination. Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

Senior Budget Engagement Analyst, City of Durham (closes 7/16/21)

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Closing: 7/16/21 11:59pm EST
Hiring Range: $58,402 – $64,242 annually

Job Description:

The Budget and Management Services Department works to solve Durham’s biggest challenges. We are innovators, managing City resources like they’re our own, guiding the City’s future through strategic planning and encouraging a culture of innovation and continuous improvement through special projects, partnerships and trainings. If innovating to solve challenges drives you, too, join our team in Durham! Devoted to program administration, consulting, project management and community collaboration to facilitate the attraction and retention of business, employment opportunities, housing and community development/revitalization.  Serve as a designated subject matter expert, performing complex analysis and/or program administration, which may include providing first or second level supervision to paraprofessional (non-exempt) employees. Decision-making includes providing input into management objectives and selecting the method to address a problem or issue, subject to the constraints established by management objectives and direction. Responsible for supervising staff members; performing program-specific activities such as interpretation/translation; task force staff support and facilitation; identifying community engagement strategies and performing community outreach activities; identifying and working with sponsors, participants, and stakeholders; facilitating meetings; establishing, measuring, analyzing and tracking performance measurement statistics, program goal achievement and outcomes; developing marketing, branding and informational strategies and materials; developing and coordinating events; compiling, analyzing, and maintaining records and data; preparing reports; overseeing purchases; preparing or assisting with the preparation of the program’s budget; and attending community meetings.

Duties & Responsibilities:

  • Plans, manages, and coordinates community and economic development programs; supervises or leads staff; researches, develops, and implements program strategies and policies; conducts research and benchmarking studies; manages, leads, and assigns projects; identifies and implements community engagement and program marketing strategies; monitors program and project outcomes; performs program-specific activities; and ensures compliance with contracts and applicable regulations, policies, and procedures.
  • Collaborates with program sponsors, residents, City management, City departments, and/or external agencies; attends and/or organizes committee, board, and related meetings; facilitates partnerships; provides subject-matter expertise and consulting; performs outreach and educational activities; conducts training; plans and implements program improvements; and assists with resolving public policy and other high-visibility and complex issues.
  • Administers procurement processes; assists with preparing and managing budgets including monitoring expenditures, assessing needs, reviewing and/or approving payment requests, and monitoring inventory levels; researches, analyzes, and reports on financial and operational information; prepares cost estimates and financial forecasts; and makes budget and procurement recommendations.
  • Plans and coordinates the preparation of and/or prepares, maintains, reviews, and submits operational, financial, grant-related, and other reports, records, files, contracts, applications, proposals, communication and marketing materials, agendas, and other documents; oversees the maintenance of websites and databases; coordinates data collection and analysis processes; researches, compiles, analyzes, and presents information; reviews work and the work of others for accuracy, completeness, and compliance with applicable regulations, policies, and procedures.
  • As assigned, may serve as a lead worker, assigning work and monitoring work completion or supervise paraprofessional and support level staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures. Project manage third party private contractors who deliver workforce development services.

Qualifications:

  • Bachelor’s degree in business or public administration or directly related field
  • Five years of professional program administration and/or analytical experience in area of assignment.

Organizational Performance Director, Village of Pinehurst (closes 7/18/21)

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Closing: 7/18/21 11:59pm EST
Salary Range: $70,485 – $105,727 annually

Job Description:

An employee in this class leads, advises, and partners with senior leadership to plan, organize, develop, and implement improvements to programs and processes to enhance organizational efficiency and effectiveness. Work includes providing leadership in establishing goals and priorities as part of the strategic planning process; monitoring implementation of the Strategic Operating Plan; monitoring Village-wide performance using the performance measurement system; directing and managing service and process improvement projects; developing policies and programs; and evaluating data and trends. The employee serves as a member of the Village’s senior leadership team and works in concert with the Village Managers to develop a climate conducive to organizational excellence. Work requires sensitivity to the needs of the total municipal organization and advising senior leadership on a wide range of issues and programs. Work is performed under the administrative supervision of the Village Manager and is evaluated through periodic conferences, observation of results achieved, success and cost of projects, and review of records, reports, and files.

Typical Duties & Responsibilities:

  • Facilitates, coaches, mentors, develops, and works with Village staff and various teams across the organization in planning, designing, directing, and accomplishing performance reviews and improvement projects to create a culture of continuous improvement.
  • Leads the implementation of the Baldrige Excellence Framework; trains Village staff on Baldrige concepts; identifies, develops and implements organizational improvements; works closely with staff in developing performance benchmarks.
  • Leads the development of the annual Strategic Operating Plan and works with Village Council and senior leadership to establish outcome goals and define clear strategies for measuring performance results.
  • Oversees the development of efficiency and effectiveness performance measures, targets/goal, and scorecards that are aligned to the Village’s Strategic Operating Plan to provide meaningful data and information to decision makers.
  • Tracks the results of programs and services, verifies the accuracy of data, and correlates data to support fact-based decision-making and manage day-to-day operations.
  • Prepares an annual State of the Village Report and presents to Village Council.
  • Researches and identifies national best practices and comparative and competitive data; evaluates findings against current operational processes; and makes recommendations to senior leadership for modifications to improve efficiency, effectiveness and customer service.
  • Trains and educates the organization on continuous improvement concepts and methodologies.
  • Performs related duties as required.

Knowledge, Skills, and Abilities:

  • Considerable knowledge of effective performance improvement concepts and methodologies.
  • Considerable knowledge of performance measurement systems and performance measurement techniques.
  • Considerable knowledge of the principles and practices of organization development and organizational psychology including knowledge to create a climate of support, engagement and performance excellence.
  • Considerable knowledge of the principles and practices of leadership including collaboration, empowerment, communication, motivation, performance coaching, and conflict resolution.
  • Considerable knowledge of the organization’s budgeting, personnel and purchasing policies and procedures.
  • Considerable knowledge of the application of information technology in the public sector.
  • Skill in public speaking, meeting facilitation, change management, consensus building, and problem-solving.
  • Ability to build effective teams and lead diverse groups to consensus.
  • Ability to help develop long term plans and goals for the Village and provide management with target dates, costs, and implementation strategies.
  • Ability to think and plan systemically.
  • Ability to articulate the Village’s position on matters and recommend policy at the strategic level.
  • Ability to draft policies with appropriate justification and implementation strategies and procedures.
  • Ability to innovate.
  • Ability to analyze facts, programs, trends, and costs and make recommendations, solve problems, and prepare comprehensive performance reports in oral and written forms.
  • Ability to communicate effectively with managers, other government officials, employees, and the general public.
  • Ability to maintain the confidentiality of all activities and management discussions.
  • Ability to establish and maintain effective work relationships with Council, Managers, department heads, Village staff, and citizens.

Qualifications:

Completion of a bachelor’s degree in public administration, business administration, or related field and considerable successful experience in public sector management; or an equivalent combination of education and experience. Master’s degree in public or business administration or related field is strongly preferred.

Safety: This position requires enforcing and following all Village of Pinehurst and OSHA safety regulations.

Budget & Fiscal Strategy Manager, Town of Fuquay-Varina (closes 7/24/21)

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Closing: 7/24/21 5:00pm EST
Salary Range: $66,859 – $86,917 annually

Job Description:

This position performs difficult professional and administrative work involving budget preparation, financial and operational analysis, and special projects. An employee in this class collaborates in a fast paced, evolving environment and manages daily, a variety of tasks.  An employee must adapt to change through continuous learning and empowers others through shared knowledge.  Also provides additional leadership and time on various budgetary, financial, process improvement, and efficiency enhancement matters. Work is performed under general supervision of the Finance Director with limited daily direction.  Work will include collaboration with Management and all departments to bring together the strategic plan and budget direction.

Essential Duties & Tasks:

Budget Preparation & Analysis

  • Provides operational analysis and decision support for departments, including working with departments to identify and evaluate operational improvements, build analytical capacity within departments, and improve data collection and data utilization in decision-making.
  • Analyzes operating budgets to identify trends affecting budget needs.
  • Consults with department heads to ensure adjustments are made in accordance with budget changes to facilitate long term planning; develops financial forecasting and techniques through computer models.
  • Researches, evaluates, and implements any new expense/revenue business models to help guide future decisions based upon budgetary impacts.
  • Researches and makes recommendations on cost saving measures.
  • Coordinates directly with other department’s budget administrators to ensure proper understanding and utilization of budget information.
  • Prepares the recommended annual budget; compiles historical information, prepares forecasts, reviews, and analyzes performance indicators for the Town budget; performs multi-year budget planning; serves with the Town Manager, Assistant Town Managers, and Finance Director as part of the budget development committee.
  • Participates in developing the Town’s budget process, coordinates communication with departments.
  • Instructs and assists departments and staff in compliance with established guidelines;Assists Finance Director and Assistant Town Manager with development of the Town’s Capital Improvement Plan (CIP); assists with determining and maintaining the Town’s adopted capital goals, advocates for capital planning, and regularly monitors the CIP for needed updates.
  • Ensures integration of the CIP with the annual operating budget.
  • Provides year-round budget analysis; advises the Finance Director and Management on budget matters.
  • Develops a controlled budget strategy for program needs to include short-term, intermediate, and long-range projections for resource allocation and appropriations; ensures budget strategy is integrated with overarching Town goals.
  • Coordinates the development and implementation of capital improvement programs, including bond projects.
  • Coordinates bond projects.
  • Prepares regular and special budget reports to interpret budget directives and to establish policies for carrying out directives.
  • Prepares presentations on budget matters presented to the Town Council and to the public for hearings, workshops, and forums.
  • Maintains a working knowledge of the North Carolina Budget and Fiscal Control Act as updated and revised to ensure the Town’s compliance.
  • Reviews department requests that require a budget adjustment throughout the year.
  • Ensures budget book meets GFOA requirements.
  • Develops personnel budget; monitors staffing levels throughout the year to identify trends; reviews and makes recommendations on any new or changed position throughout the year.

Operational Analysis

  • Seeks opportunities for implementing initiatives outlined in the Town’s Strategic plan; makes recommendations for implementation strategies.
  • Directs and participates in analysis of methods and procedures and development of
    systems and methods of operations.
  • Advises Department Heads on work methods and procedures; Responds to requests for procedural assistance from departments.
  • Assists Town Departments in identifying new initiatives, troubleshooting, and/or implementation of high-profile programs or services.
  • Leads efficiency/optimization studies to include workload tracking to evaluate all programs and positions; Identifies opportunities for reorganization and consolidation of tasks.
  • Identifies ways to improve or enhance efficiency and effectiveness across department lines.
  • Continuously monitors & analyzes Town operations and internal processes.
  • Makes recommendations to the Town Manager for opportunities to improve operations, decrease turnaround times, streamline work processes, ensure seamless and sensible customer service experiences, and cooperative working environments.
  • Reviews Town fees and charges to identify palatable revenue enhancements.
  • Performs other appropriate duties as may be assigned.

Qualifications:

Knowledge, Skills and Abilities

  • Considerable knowledge of the principles and practices of municipal administration and governmental budgeting.
  • Considerable knowledge of the laws and regulations governing municipal financial practices and procedures.
  • Considerable knowledge of research techniques and sources and availability of information.
  • Considerable knowledge of revenue forecasting and expenditure analysis.
  • Considerable knowledge of municipal operations.
  • Considerable knowledge of microcomputers and appropriate software packages.
  • Ability to analyze budgets, financial information, policies, and procedures and make recommendations.
  • Ability to be organized and systematic in the work; ability to establish and maintain effective working relationships with department directors, supervisors, and employees.
  • Ability to express ideas clearly and effectively, orally and in writing.

Physical Requirements

  • Must be able to physically perform the basic life operational functions of stooping, reaching, standing, lifting, walking, fingering, grasping, feeling, talking, hearing and repetitive motions.
  • Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Must possess the visual acuity to prepare data and statistics, work with accounting processes, operate a computer terminal, and make visual inspections.

Desirable Education and Experience: Bachelor’s Degree in Public Administration, Business Administration, or related field and 3-5 years of experience in public sector budget or program analysis and/or management.

Assistant Budget and Evaluation Director, City of Fayetteville (closes 7/2/21)

Click Here For the Full Description and/or to Apply for this Position

Closing: 7/2/2021 11:59pm EST
Salary: $77,732 annually

Job Description:

The City of Fayetteville is currently recruiting for an Assistant Budget and Evaluation Director to serve in a deputy capacity to the Budget and Evaluation Director, acting in that capacity in his/her absence; to supervise, plan and coordinate the day-to-day activities and operations of the Budget Office, to provide assistance to the Budget and Evaluation Director in achieving the department’s objectives; to assist in the development of strategic goals, objectives and policies for the Budget Office; and to perform complex research and analytical duties in the preparation, communication and execution of the City’s operating and capital improvement budgets, financial planning, financial evaluation of programs, and special research projects.

Essential Duties & Responsibilities:

  • Provide operational oversight of the day-to-day activities and service delivery responsibilities of the department; identify opportunities to enhance processes and internal customer satisfaction.
  • Select, train, motivate and evaluate personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures; recommend employee terminations.
  • Plan, direct, coordinate and review the work of assigned staff; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
  • Participate in the annual budget process, including assisting with the development and presentation of the process and guidelines to departments; conferring with assigned departments in the preparation of their expenditure budget requests; analyzing funding requests; preparing expenditure projections; preparing revenue projections, including major accounts such as ad valorem taxes, sales taxes and utility taxes; preparing models for costing of pay increase scenarios; coordinating and reviewing entry of requests in the financial system; preparing reports and budget summaries; attending budget meetings; preparing and reviewing assigned sections of the budget document; assisting with responses to budget inquiries; and, performing other related activities.
  • Participate in the development of the capital improvement and information technology plans, including the review of project submissions for accuracy; project ranking processes; drafting a funding plan; and performing other related activities.
  • Assist with the preparation of materials for Council presentations; attend Council work sessions and council meetings as required.
  • Monitor and analyze revenues and expenditures for alignment with adopted operating budgets; consult with departments and Finance to develop corrective measures as necessary; evaluate, approve and post budget revision requests; advise departments and executive management on requests for supplemental appropriations.
  • Assist departments with ad hoc analysis reviews, budgetary questions and reporting.
  • Prepare the annual budget ordinance, special revenue and capital project ordinances and amendments for submission in the council agenda, including preparation of associated council action memoranda; maintain ordinance log and book; prepare journal entries to record budget ordinance amendments; coordinate implementation of special revenue and capital project fund ordinance actions with Finance department staff; and, performing other related activities.
  • Participate in the evaluation of service delivery plans, including combining quantitative and qualitative data to study fees for services, cost effectiveness of programs and process improvement studies.
  • Provide confirmation of budgeted expenditures as required for Finance department pre-audit of contracts.
  • Serve as subject matter expert for the Budget Development and Administration module of the ERP system, including system design and modification; troubleshooting issues, and ensuring training for employees within and outside of the Budget Office.
  • Compose, compile, prepare, review and present various reports, correspondence and documents of findings and results; maintain related records and files.
  • Participate in the design and delivery of training on budget process and practices for staff in other departments.
  • Recommend work process improvements; research and participate in evaluation of new technologies.
  • Participate in the development and implementation of goals, objectives, policies, and priorities for the department; identify resource needs; recommend policies and procedures.

Qualifications:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Five years increasingly responsible experience in public administration, business administration, financial administration, or a related field, including two years of supervisory or lead worker responsibility, with prior governmental budgeting experience preferred.
Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in accounting, finance, business or public administration or a related field.  A master’s degree in business administration, public administration or a related field is desirable.

Licensing & Certifications:
Required: None applicable.
Preferred: North Carolina Local Government Budget Association Certified Budget Officer.

Supplemental Information:

From the time of closing the selection process is anticipated to last 4 – 6 weeks. The process will consist of a panel interview and written exercise with the selected candidate being subject to a pre-employment drug screen, background check and driving history check.