Click on the links for access to select conference presentation materials, handouts, and videos. Where possible, presentations are embedded, and are otherwise downloadable PDFs.
Summary Article Coming Soon
Click Here for Winter 2012 Conference Agenda Booklet
Constructive Conversations – Willow Jacobson & Donna Warner
Constructive Conversations Worksheets (PDF)
Financial Modeling – Bob Nannini, Blake Hart, Scott Fogleman
Customer Service: The Heart of Organizational Performance – Phil Cunningham, Brian Hiatt & Olaf Kinnard
Collaborating for Engaged Change – Joyce Munro & Marianne Sweden
Pre-Trial Programming – Raina Holiday, Jessica Ireland & Police Chief Ken Miller
Pretrial Service Programs Supplemental Handout (PDF)
Capital Challenges – Emily Bradford & Renee Paschal
Legislative Update – NC League of Municipalities
Legislative Update – NC Association of County Commissioners
Economic Update – Michael Brown, Wells Fargo Securities